Contact & Support

Get in Touch

We respond within 24 hours · Support hours: Monday–Friday, 09:00–18:00 UTC+8

Product Support

Questions about subscriptions, digests, or integrations

support@tikrss.com →💳

Billing & Payments

Refunds, invoices, and Stripe portal access

support@tikrss.com →🤝

Partnerships

Integration partnerships, API collaborations, and affiliate inquiries

partner@tikrss.com →📰

Press & Media

Interview requests, press kits, and general brand inquiries

support@tikrss.com →⚖️

Legal & Copyright

DMCA takedowns, legal notices, and compliance matters

legal@tikrss.com →🔒

Security

Responsible disclosure of vulnerabilities or account security

support@tikrss.com →

Community & Real-Time Help

For faster community support and product discussions, join our Telegram community or follow us on Twitter / X (@tikrss).

Response Time Commitments

Product Support & Billing (support@tikrss.com) — within 24 hours on business days
Partnerships & Affiliates (partner@tikrss.com) — within 1–2 business days
DMCA Takedowns & Legal Notices (legal@tikrss.com) — within 24 hours per our DMCA policy

Mailing Address

TikRSS Operations

100 Montgomery Street, Suite 1600

San Francisco, CA 94104, USA

Official Email: support@tikrss.com